Our Guarantee
Limited Lifetime Warranty
OTTO WORKS COLLISION CENTER — WRITTEN WARRANTY
THIS CERTIFICATE assures the repairs to which you and “Otto Works Collision Center” have agreed on have been completed. We guarantee the work performed at “Otto Works Collision Center” so long as said vehicle shall remain under the present ownership. This warranty shall only apply if the defects occurred under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse or misuse.
Metalwork — Lifetime
“Otto Works Collision Center” provides a Lifetime Written Warranty against defective workmanship to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration.
Painting — Lifetime
A Lifetime Written Warranty on painting-related priming and painting work against solvent blistering, peeling, hazing and excessive loss of pigmentation. Paint Warranty valid only when applied over original factory finishes free of defect.
Mechanical — 1 Year / 12,000 Miles
A One (1) Year or 12,000 Miles Written Warranty on all mechanical repairs pertaining directly to original collision damage, excluding suspension, air conditioning or other electrical assemblies or components. The Shop will, at its sole option, re-repair any mechanical assembly or component warranted hereby.
Parts — Manufacturer Guaranteed
“Otto Works Collision Center” guarantees that parts or materials used are of the first quality. Those parts or materials are subject to the guarantee of that supplier. We will assist you in handling any claim.
OTTO WORKS COLLISION CENTER — WRITTEN WARRANTY
Specifically excluded from this written warranty are rust coming through the metal, scratches, gravel, asphalt and tar marks acquired from driving conditions. Also not included are weather and storm related conditions such as hail, sleet, snow, sand and wind debris damage. SPECIFICALLY EXCLUDED are incidental costs such as towing fees, car rental charges, travel expenses, or assemblies or components which are not specifically covered by this Written Warranty, nor are consequential damages such as damage to other assemblies and components resulting from a defective part or installation of such part. This Written Warranty shall not be varied, supplemented, qualified or interpreted by any course of dealings. THIS WRITTEN WARRANTY shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by the above named shop. This warranty is not transferable.
