Know Your Rights
Things to Know Before Your Repair
Ask About the Warranty
Ask what the warranty is on the repairs. Your insurance company does not guarantee repairs. OTTO WORKS has a Limited Lifetime Warranty on all body and paint; parts carry a 12 month or 12,000 mile warranty.
Entitlements
You are entitled to have your vehicle restored to pre-accident condition.
Your Investment
Your car is the second largest investment you are likely to make. Preserve its value and your safety by having it repaired professionally.
Your Rights
You have the right to have your vehicle repaired at the shop of your choice, regardless of who you are insured by.
The Best Shop
Choose a shop that has uni-body repair equipment and certified I-CAR technicians.
Safe Driving
Never drive a car that could be unsafe because of damaged parts, broken glass or missing and or broken lights.
Payment Types
Payment is due when your repairs are complete and your vehicle is picked up. We accept cash and all major credit cards. We do not accept checks. If your claim is covered by insurance, your insurer pays its portion of the repair, and you are responsible for your deductible and any items your policy does not cover.
The Law
By law, you are only required to obtain ONE repair estimate.
Warranty Repairs
OTTO WORKS COLLISION CENTER has a Limited Lifetime Warranty on all body and paint. Parts carry a 12 month or 12,000 mile warranty.
Find Us
Visit Otto Works
Collision Center
We are located on Apache Trail in Apache Junction. Use the map for directions, or call us before stopping by.
Otto Works Collision Center
10132 E. Apache Trail
Apache Junction, AZ 85120
(480) 357-6700

